Demand Metric

Training Course: Online Community

What's Included in the Course?

Our Online Community training course includes a 38-page, step-by-step, Consulting Methodology that highlights our premium tool-kit of 19 premium tools & templates to help you develop and launch an online community that meets your marketing objectives.

Stages of this methodology include:

  1. Prepare
  2. Plan
  3. Select
  4. Implement
  5. Launch
  6. Measure

This course also provides the following research and training to help you better understand Online Communities and how to apply best practices to your organization.

Infographics

  • The Business of Gamification

How-To Guides:

  • Driving Online Community Adoption
  • Engaging Users with Gamification
  • Hiring an Online Community Manager
  • The Importance of Social CRM

Premium Tools & Templates

  1. Online Community Plan Methodology and Course Guide
  2. Online Community Readiness Assessment
  3. Online Community Strategy Scorecard
  4. Online Community Business Case
  5. Online Community Project Plan
  6. Online Community Risk Assessment
  7. Online Community Budget Template
  8. Online Community Vendor Evaluation
  9. Online Community Vendors Matrix
  10. Online Community RFP Template
  11. Buy vs. Build Decision Matrix
  12. Online Community Consulting RFP
  13. Community Manager Job Description
  14. Online Community Policy & Guidelines
  15. Online Community Governance Document
  16. Content Marketing Editorial Calendar
  17. Online Community Launch Checklist
  18. Online Community Metrics Dashboard
  19. Online Community ROI Calculator